NOTE: We do not store credit card details nor do we share customer details with any 3rd parties.
Delivery Policy : Teche Support provides instant technical support for its customer. It may take 40 minutes to 48 hours to resolve the issue depends upon the severity of the problem.
Please go through these policies INFORMATION AND ITS USE When customer provides any information through, emails, phone or websites, it is confidential for us and we never share or disclose it to others.
Teche Support collects information from the users by using the toolbars.
Personal Information It is mandatory for the users to provide required personal information which identifies you so that we will be aware of our users and their requirements.
The user needs to fill the registration form first, in order to utilize the Teche Support services. During registration, the user must give all the necessary details like, First and Last name, contact no, e-mail id, postal address, personal identifier etc. These details are used to contact you for the products and services you have asked for. It includes registration / renewal notifications, special offers and surveys on improving our services.
Payment Transaction Teche Support doesn’t use credit card details on phone. Representative of Teche Support can ask user to enter his/her credit card details himself on the secure payment page / payment gate.
Access While requesting technical support you may be requested to provide access for your computer by representative of Teche Support to resolve the problem in your computer.
Teche Support uses qualified tools which ask user to grant control of his or her computer to an expert over the internet so that the technical support personal could diagnose & resolve the problems. Experts are not allowed to use the Access Software until and unless they have received adequate training in its use and users have consented to grant control. In addition Experts will not use access tools to obtain confidential or sensitive information stored on user computer or network, or cause user to experience system problems.
Diagnostic Tool Teche Support online diagnoses application and may collect a wide variety of useful information about the condition of computer system and the applications on it.
This information is packaged into a document containing all the essential details needed by Teche Support and is sent securely over the internet to the Teche Support server or a third party server appointed by Teche Support.Teche Support analyses the information to help in diagnosing and solve end user problems. The information collected by the Teche Support application will not contain any sensitive information such as websites visited, e-mail messages, e-mail addresses sent to, passwords, profiles etc.
Sharing Teche Support will share aggregated demographic information with our partners, bank and advertisers. This is usually not linked to any personal information that can identify any individual person, unless specifically required to allow use of specific widgets within the toolbar.
We are third party service provider and we don't have any concern with the brands and also their logos and icons which are used on website and these are just to representation. The service we are offering is also available to brand owner's as well.
You have a great team they are all great and know their jobs. services is outstanding problems are all ways taken care of keep up the Great job.
My HP laptop had lots of viruses, even opening a folder was headache, and then I get help from Kevin Smithson. They fix all issues in my laptop & suggested Norton Antivirus and Internet Security.
I had problem with my dell laptop, I was looking for dell support, and then I got support for dell from Teche Support, William Dickinson helped me out in resolving my printer too.